Greenlots was recently made aware of a technical compatibility issue related to our most recent electric vehicle charging site software update. We are contacting all impacted customers and charging site hosts, and issuing prompt refunds to all impacted customers. We have also successfully updated and tested our software to ensure that there will be no further impact across our network of EV charging sites.
We sincerely apologize for this issue and any inconvenience it has caused. If you feel that you have been impacted by this issue, or have any questions, please contact Greenlots Customer Care (24 hours a day) by phone at +1-855-900-7584 or via email firstname.lastname@example.org